Privacy Policy
This Privacy Policy explains what information 1Stop Marketing Suite and One Stop Marketing Solutions collect, how we use it, and the choices you have. It applies to our website, platform and the services included in your plan.
Information we collect
We collect information you provide directly, such as your name, business name, email address, phone number and billing address when you create an account, request a consultation, or complete onboarding.
We also collect information automatically, including usage data, device and browser information, and activity within the platform. When you connect integrations or import contacts, data from those sources may be processed on your behalf.
How we use information
We use information to:
- Provide, operate and maintain the platform and your configured system.
- Process payments, setup and subscription billing.
- Respond to support requests and provide onboarding and training.
- Communicate about your account, service updates and policy changes.
- Improve our services, troubleshoot issues and protect against misuse.
Customer data and your responsibilities
The contacts, messages and records you enter or import are your business data. You are responsible for ensuring you have the appropriate legal basis and permissions to use that information for marketing and communications. We process this data to deliver the platform features you configure.
Sharing and service providers
We do not sell your information. We share information with trusted service providers that help us operate the platform, process payments and deliver email, SMS, AI and other usage-based services. These providers are bound by their own privacy and security commitments.
Data retention
We retain account information for as long as your account is active and as needed to provide the services, comply with legal obligations and resolve disputes. After cancellation, data may be exported, archived or deleted according to the terms of your agreement and applicable law.
Your rights
Depending on your location, you may have rights to access, correct, export or delete your personal information. Contact us to exercise these rights. We will respond in accordance with applicable law.
Contact
For privacy questions, contact One Stop Marketing Solutions through the support channel provided in your agreement or on our contact page. This policy may be updated as our services evolve; material changes will be noted by the "last updated" date above.
Questions about this policy?
We're happy to clarify any term before you sign up. Reach out and our team will walk you through what applies to your plan and configuration.
